-Which credit cards do you accept?
Sorry, we don't accept any credit cards. You can place your order by check only.

-Do I have to pay a fee to join Smoke2U.com or is there a minimum order?
It is absolutaly free to be a member of SMOKE2U and there is no minimum order requirement.

-Can I place an order by phone?
Yes. You can use the toll free number 1877 SMOKE2U

- Why cigarettes at Smoke2u are so economical?
Because our cigarettes are tax free cigarettes. And we add a very small profit line to gain on quantity.

-Are the cigarettes fresh?
We receive new stock daily. We guarantee that the products we sell are the freshest available. If you receive a product that is not fresh please let us know and we will promptly replace it.

-Is ordering online safe?
All transactions are placed utilizing the latest SSL technology

- What if I don't see a certain type of cigarette on your web site?
Smoke2u is constantly updating its inventory. In the event that you don't see something that you want please call or email us. In most cases, if we don't have the item in stock, we can order it for you.

-How will I know you received my order?
You will receive an E-mail confirmation to let you know that your order was received and is being processed.

-Why does an order require an Adult Signature?
All orders containing tobacco products will require an Adult Signature at the time of delivery.

-How fresh are my cigarettes?
At smoke2u.com you are guaranteed to have always the freshest products. If you have any problems with the quality of our products let us know and we will replace it at once.

-Do you pass any customer information on to someone else?
Never, the information you give us online is confidential. We do not share our customer list with anyone. The Cigarette Plaza processes the orders and does not report any sales activity to any State taxing authority and they are not required to do so

-Can I change my order at any time?
Orders are processed typically the same day they are placed. We can change an order only if it has not been shipped out yet.

-How much is the shipping?
1-5 items $6.00 flat rate - add'l items $1.25 each

-What is the minimum and maximum order requirements?
There is no minimum order requirement. We will not be processing any order that exceed $800.00 including shipping.

-What is your return policy?
Any product that is returned for exchange or refund MUST BE RETURN WITHING 14 DAYS OF RECEIPT. We accept returns of FULL CARTONS or BOXES only.